Cookie Policy

Cookies are small text files stored on your device when you visit websites. They help websites remember information about you. Similar technologies include: - Web beacons (tracking pixels) - Local storage (browser memory) - Session identifiers Cookies can be: - Session cookies (deleted when browser closes) - Persistent cookies (remain on device) - First-party cookies (from Zerolo) - Third-party cookies (from integrated services)

1. ESSENTIAL COOKIES (Required for service): - Geolocation override: Remembers if you selected a different region - Session cookie: Keeps you authenticated during conversations - CSRF token: Prevents unauthorized requests Cannot be disabled without breaking the Service. 2. FUNCTIONAL COOKIES (Improve experience): - Preferences: Remember your communication choice (voice vs. chat) 3. ANALYTICS COOKIES (Understanding usage): - Vercel Analytics: Tracks page views and performance - Anonymous usage data: Aggregated, non-personally identifiable 4. THIRD-PARTY COOKIES: - Turnstile (Cloudflare): - Purpose: Security verification - Policy: https://www.cloudflare.com/privacypolicy/ - Retell AI: - Purpose: Voice/chat platform - Policy: Check Retell's privacy policy - Vercel Analytics: - Purpose: Performance monitoring - Policy: https://vercel.com/privacy We are not responsible for third-party cookie policies. We recommend reviewing their policies directly.

You can control cookies through your browser: - Chrome, Firefox, Safari, Edge: Settings > Privacy/Cookies - You can delete cookies manually - You can block third-party cookies Important: Disabling essential cookies will break the Service. Disabling analytics cookies is fine—we won't track usage. For opt-out requests, contact: support@zerolo.ai

- Essential cookies: Until you log out or clear cookies - Session cookies: 30 days maximum - Analytics cookies: 90 days (then anonymized) - Preference cookies: Until you delete them You can clear cookies anytime through your browser settings.

Under GDPR and ePrivacy Directive: - Essential cookies don't require consent - Functional/analytics cookies require consent (we request this in our banner) - You can withdraw consent anytime - Withdrawal doesn't affect already-set cookies If you're in the EU/UK, you'll see a cookie banner on first visit.

For questions about cookies, contact: Email: support@zerolo.ai You can also contact your local Data Protection Authority for privacy complaints.